Renew or not renew, that is the question!

He's got his eyes on your Wonga...

He’s got his eyes on your Wonga…

After reading a very interesting article on the Mag’s website last night, which can be found here, a rather troublesome, but not entirely unsurprising, insight was given into how Newcastle United handle season-ticket renewals.

I must point out from the very beginning that your esteemed editor is not a season-ticket holder, and despite craving nothing more than my weekly fix of the addictive atmosphere of St James’ Park, I do not attend the games on a point of principle. It is within my power to decide if and when Mike Ashley gets a single penny from me.

However, it would appear that season-ticket holders have not been afforded that choice. Apparently, under the 10 year deal, you pay a monthly sum for your season ticket and if you have not cancelled this direct debit by the passing of the renewal date, your season ticket is automatically renewed. As the article points out, the club do not advertise when the deadline for cancelling your season ticket is, and one can only assume that this is an attempt to secure payments for your season ticket without your express knowledge until it may be too late. So before you have even considered whether or not you want to renew your season ticket, you may have no choice if the deadline date for renewal has passed and you have not cancelled.

Surely this is morally wrong? But then again, what can you expect from the hollow shell that is now masquerading as NUFC?

Which begs the question – when is the deadline date for renewing season tickets for next season? TODAY!

I would like to point out that I do not want to encourage people to not go to the games, or not renew their season tickets, but surely they should be able to sit down, weigh up the pros and cons, and then make an informed decision before deciding whether or not they wish to do so? It is wrong to have that decision taken away from you simply as a mechanism to force people to keep paying into a season ticket that they have not decided whether or not they want to have next season.

I must also point out that this only applies to those who are paying for season tickets via direct debit. If you are paying for your season ticket via direct debit, you have until 5pm today to decide whether or not you want to renew – although you can hand in a written letter to the box office on Saturday.

You can e-mail the box office at boxoffice@nufc.co.uk or you can phone the box office on 0844 372 1892

Like I said, I am not encouraging anyone to stop going to St James’ Park to support the team – it is very admirable – but do you really need a season ticket to do that? All a season ticket does is guarantee Mike Ashley gets your money regardless of how well he is running the club, and regardless of how the team are performing.

If you decide to keep going to St James’ Park, surely it would be better to go on a match-by-match basis as you then have the choice whether or not you want to give your money to Mike Ashley. It takes the power from Ashley and puts it back into your hands.

Also, is it not a little suspicious that the deadline for next season’s renewal comes before the transfer window closes? So you have no way of knowing whether or not Cabaye’s replacement has been bought, or if we will be sluggishly limping to a 8th/9th place finish. Question the club, question our future, question Ashley but make your own decision.

Advertisements

9 comments

  1. This practice albeit questionable is carried out by companies all over the world so is common practice. I’m sure you’ll find a caveat in the T&C’s that allows the club to do this.

    As you state in our article the club have provided a means to cancel your season ticket / direct debit via the medium of ‘a letter’. Compete non story & is another desperate attempt discredit the club. Any valid points you have & you do have some are completely undermined by your anti-Ashley / administration stance.

    I look forward to your abusive/immature response.

    Like

  2. This practice albeit questionable is carried out by companies all over the world so is common practice. I’m sure you’ll find a caveat in the T&C’s that allows the club to do this.

    As you state in our article the club have provided a means to cancel your season ticket / direct debit via the medium of ‘a letter’. Compete non story & is another desperate attempt discredit the club. Any valid points you have & you do have some are completely undermined by your anti-Ashley / administration stance.

    I look forward to your abusive/immature response.

    Like

    1. Almost seems as if you want an abusive response. I must make it apparent that I do not abuse anyone. Strong disagreement can be seen as abuse by those incapable of following debate so it is understandable, if not entirely forgiveable mistake on your part.

      The purpose of the article was not to discredit the club, rather to encourage people to think about whether or not they wish to renew their season ticket and to inform them that if they want to cancel their season ticket, they would need to do that today.

      Perhaps your reading of my article has been clouded?

      Like

  3. An interesting artice. I bought out the 10 year deal for my season ticket a few years ago and will not knowingly give Ashley a single penny of my money until he is gone from the club. Not much of a gesture I know, but at least I feel I am in control of who gets my money rather than having my wallet open for greedy fingers to dip into it whenever they feel like it.

    It seems to me that all ambition to achieve anything has gone from the club, other than survival in the premier league. Players who show above average ability are sold and the cash goes …… well, you figure that out, because the best director of football in football certainly isn’t reinvesting it in new players is he? The outcome is that the team has to be rebuilt – Pardue is saying to the press that he’ll have to do this again for the third time since he’s been at the club. The club has stated it can’t compete financially with moneybags teams such as Southampton and it isn’t interested in competing for domestic cups. Does anyone really think the club is ambitious enough or is prepared to invest in a squad capable of competing in european competitions too?

    Sadly, Ashley’s model for the club is plain to see – not by his, Kinnear’s or Pardue’s words, but by their actions and inactions. It’s not about striving to achieve the maximum within the resources available to the club, it’s more like investing just enough and cutting costs to the bare minimum to survive and profits which would otherwise be invested can be trousered.

    Sporting authorities place great store in having honest competitions with honest participants striving to be the best. Rightly so, because they know that it’s only through participants striving to be the best that people will believe in the integrity and honesty of the sport. I’m glad I retained the control over my money and the choice whether or not to invest it in a ticket to watch an event where I may be wondering about whether one of the contestants is really stiving to be the best or is just going through the motions to stay on the gravy train. I’m glad I’m no longer a season ticket holder during Ashley’s tenure.

    Like

    1. I really have little more to add to this comment as I feel you have captured my own sentiments to the letter. While you have cancelled your season-ticket, at least now you have the power to decide on a match-by-match basis, so if MA and his cohorts begin to represent the club that is akin to our ambitions then you have the power to decide to go back.

      It is all about reclaiming the power that Ashley has taken from our fans.

      Like

  4. You are making a mountain out of a molehill. With the direct debit system you pay for your ticket 6 months in advance and 6 months in arrears. So because the season tickets come out in August you are acutally starting to pay for it with a direct debit starting on 1st March. This is no different to, say, paying your TV licence by DD which uses a similar system i.e. 6 months in advance and 6 month in arrears. So obviously if you want to cancel then you need to stop the first DD on 1st March and they obviously need a months notice to do so which I find reasonable. I am as p*ssed off with MA as everybody else but you can’t use this as a stick to beat him with!

    Like

    1. Martoon

      If you have signed up for a long term season ticket and do not inform the club that you wish to cancel before the renewal date (which has been moved forward from February to 31st Jan) and you then cancel your direct debit, you are in breach of contract and the club can sue you. I advise you to look at the terms and conditions (which I have done) before you inform me that I am ‘making a mountain out of a molehill’ ________________________________________

      Like

      1. I agree that suing you is a bit over the top as you may have a genuine reason for wishing to cancel after the cut off date – e.g. redundancy, bereavement etc. However the thrust of your argument was that the club were trying to keep the date a dirty little secret. This date is clearly shown in the T & C ‘s on the website and as the first DD starts March 1st it is not unreasonable to have to give a months notice to cancel. As the club give you a 10 year commitment on the price but you can cancel in any year you could argue that is a pretty good deal!

        Like

        1. Martoon

          The club has moved the date forward from February to January 31st and while that may be in the T&Cs it is not unreasonable for a season ticket holder to assume that the renewal date would be the same as the year before, only to discover that they are now legally obliged to pay for the following season’s season ticket despite perhaps not wanting to. I am not going to argue that it is a good deal because anyone who pays for a season ticket is handing money over to Ashley for a defective product that is not fit for purpose. This 10 year deal was not borne out of benevolence. ________________________________________

          Like

What do you think? Leave a comment!

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s